Michael Alfonsi describes Intelligent BPO, or iBPO, and walks viewers through the four steps of BancTec’s proven business process outsourcing methodology.
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Outsourcing
BancTec’s Michael Alfonsi describes the risks in payment processing in the featured article “10 Risks Buyers Face in Outsourcing Payments” on Outsourcing-Center.com.
As vice president and managing director of financial services, Alfonsi knows the risk factors to consider and how to optimize the payments side of a business through outsourcing.
He addresses the impact of the recent changes at the U.S. Postal Service and what they mean for payment processing — both outgoing and incoming. By honestly evaluating the risks, a company can effectively outsource its payments.
To see the list of 10 risks buyers face when outsourcing, read editor Beth Ellyn Rosenthal’s full article here.
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Michael Alfonsi, BancTec
BancTec’s Michael Alfonsi is featured in “Strategies for Success: Alternatives to In-House Processing,” a recent publication of TransactionDirectory.com. BancTec’s managing director of financial transaction processing services and finance transformation solutions discusses industry best practices in his article titled, “Rethinking Insourcing, Outsourcing and Co-Sourcing.”
With the continued growth in business process outsourcing, firms are looking to outsourcing strategies as they move toward specialization. BPO helps them reduce business risks by optimizing business processes and transforming documents electronically.
Alfonsi describes the “Great Outsourcing Business Case” as one that brings awareness to not only the most likely results for the business, but the best-case and worst-case scenarios too.
To learn more, read Alfonsi’s article on page 16 of “Strategies for Success: Alternatives to In-House Processing.”
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The 16th Annual North American Shared Services & Outsourcing Week is happening this week in Orlando, Fla., on the heels of a new report on the increasing use of outsourcing.
Produced by the Shared Services & Outsourcing Network, the conference is designed specifically for peer collaboration and provides industry experts and organizations a place to share their experiences, knowledge and tools. It is being held at the Hilton Orlando, and BancTec will be at Booth #31.
A recent State of Outsourcing Study by HfS Research found that, “Today’s buyers are getting a lot smarter at figuring out how they can improve their organizations by using the resources and knowledge available through third-party relationships.” It concluded that, “Outsourcing is entering a new era – one where organizations can no longer afford to ignore its benefits. As these radical and secular changes to many of our core industries take hold, business leaders simply cannot overlook the competitive advantage outsourcing offers: enabling them to focus on developing competitive advantage.”
BancTec provides outsourcing solutions to businesses across the financial services, insurance, healthcare, utility, transportation and government sectors. Companies facing industry changes can take advantage of BancTec’s Intelligent BPO (iBPO) methodology, which addresses the root causes of process inefficiencies.
To learn more about Shared Services & Outsourcing Week, visit http://www.sharedservicesweek.com.
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Michael Alfonsi clears up an old question: What’s the difference between remittance and payment processing?
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The BancTec team is in Las Vegas this week, enjoying the HIMSS12 Annual Conference & Exhibition at the Venetian Sands Expo Center!
For healthcare payers and providers, HIMSS12 is an opportunity to find new solutions for tackling the most vexing business challenges. With many looking to outsource demanding back-office processes, BancTec is there to offer smarter outsourcing solutions when it comes to EOB processing, claims processing and medical records management.
BancTec is at Booth #7600, discussing how its Intelligent BPO (iBPO) methodology goes beyond simply outsourcing an existing process. The approach analyzes then optimizes business processes to address the root causes of inefficiency, improving profitability for the long term.
If you’re at HIMSS12, stop by the BancTec booth to meet the team, share your processing pains and discover what iBPO can do for you. You’ll see why we call it the smarter way to outsource.
Not in Vegas? Follow the action with us on Twitter @BancTecInc.
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Today’s post is from Lori Messana, Vice President/Managing Director, P2P Portfolio, at BancTec.
When meeting with a potential BPO provider and its team of “Subject Matter Experts” it is important to determine if the provider actually understands the corporate world, especially when it comes to procurement and accounts payable. After all, knowing how to drive a car doesn’t make someone a mechanic.
Has the Provider Walked in Your Shoes?
Someone who has done what you do will be in a much better position to understand the key issues involved in your business processes. With a provider that can act as a consultant and work with you, the best technology solution can be developed.
Of course the whole provider team does not have to understand your entire business, but be sure that someone there understands your typical day and how to solve the issues you confront.
Get to Know Your P2P Vendor
Simple research of a P2P provider and looking up the individual team members on LinkedIn and other public sources will help you get to know your potential partner. Asking the vendor team directly to tell you more about themselves is another good way to learn about their experience with P2P and AP automation.
Learn more about AP automation services, and see how BancTec offers smarter business processes through Intelligent BPO.
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Vice president and managing director of BancTec’s P2P Portfolio, Lori Messana, was featured today as a contributor to PayStream Voices in her guest post on Business Process Outsourcing (BPO) titled, “Portable Devices Are Taking AP Automation Mobile.”
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BancTec’s vice president of the Americas Operations, Terry Holash, will share his insights in a panel discussion titled “Outsourcing – The Bold and the Beautiful” tomorrow, Feb. 7, at the Capture 2012: Imaging to Archive conference in San Antonio.
Terry Holash, vice president, Americas Operations for BancTec
The panel will evaluate the business case for outsourcing, offshoring and insourcing data capture and related work processes. Holash will provide guidance for achieving the best results when outsourcing data capture and business processes such as invoice processing, mailroom automation and payments.
His insights stem from operating BancTec’s seven BPO Centers of Excellence located in the U.S. and using its proprietary Intelligent BPO, or iBPO, methodology that addresses the root cause of process inefficiencies.
The Institute of Financial Operations’ Capture 2012 event began on Sunday to explore emerging technology and best practices for the automation of document-driven applications.
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Today’s post is from Coley Clark, BancTec’s chairman of the board and chief executive officer.
This year is a special one for BancTec as we celebrate our 40th anniversary and reflect on the experience we’ve gained on the way to becoming a leading provider of financial transaction automation and document management services.
Our company began in a time of technological transition. Innovations of the day included the digital watch, the hand-held scientific calculator, and Pong, the first commercially viable video game. They all arrived in 1972, just as BancTec started designing and manufacturing check-repair and related systems for the banking industry.
Though we claimed the name BancTec to highlight our technological expertise in banking, our company aggressively expanded to hardware as well as software solutions used in a wide range of industries. The experience we’ve gained managing payment processing and document processing has given us an in-depth understanding of a myriad of client businesses. Since 1999, we’ve offered our Intelligent BPO services, now our primary focus and fastest-growing business segment.
We all take pride in the fact that today BancTec serves clients in 50 countries and operates 19 BPO centers around the world, automating processes for Fortune 500 and mid-size companies. We’re successfully leveraging our proprietary IP and deep expertise to deliver focused solutions across the financial services, insurance, healthcare, utility, transportation and government sectors.
After 40 years, its employees are keeping BancTec on the leading edge of technology and electronically transforming businesses processes in the era of the Internet, the tablet computer and the smartphone. I see this anniversary less as a milestone and more as a reflection of our experience. While 40 years in business is worth celebrating, it’s our 40 years of experience that matters.
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